What Information We Collect and Why
When you open an account with qq221, we collect the details you provide during registration — your name, email address, phone number and date of birth. When you use DANA, OVO or GoPay to fund your account, we record transaction references to verify deposits and process
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withdrawals. We do not store your full wallet credentials. We also collect device and session data: your IP address, browser type, and pages you visit within our lobby. This helps us keep your account secure and detect unusual access patterns. If you contact our support team,
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we retain records of those exchanges to resolve follow-up queries. We use all collected data only for account management, payment verification, fraud prevention and improving how the platform works for you. We do not sell your personal data to advertisers or unrelated third parties. Retention periods
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depend on legal and regulatory requirements applicable in your jurisdiction — data tied to financial transactions is typically kept longer than general browsing data. Where local law in Indonesia requires us to share data with authorities, we comply within those legal bounds only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.